We are asking residents who pay for a window cleaning service through their service charge to complete and return a short survey to help us understand what you think of the current service and what, if anything, you would like to be different.
This is part of our ongoing commitment to ensure that residents receive good quality services which are value for money.
The survey was sent out to relevant residents with their rent statement in January and should be returned, using the postage paid envelope enclosed, before 6th February.
We will review all of the information received to inform what we need to do next. Based on the informal feedback we have received recently, we are expecting that this will be looking at alternative ways to provide this service and then presenting you with the options available for your comments which will inform the decision on how best to provide this service going forwards.
If you have any questions please contact your Housing Officer.