As part of our commitment to listen to your views, we have asked M·E·L Research to conduct an independent survey to find out how satisfied you are with your home and the services we provide.
The results of the survey will help us to understand what is important to you and to identify key areas for improvement. We will share the results with you through the website, Homelife and the Support Services newsletter.
You can see the summary of the results from the 2012 survey on our Newsletters and publications page.
The survey will be posted to all residents in the week beginning 9th February 2015. You will be able to complete this paper copy of the survey, or use the ID included with it to complete the survey online at www.m-e-l.co.uk/Elim.aspx.
Everyone who returns a questionnaire will be entered into a prize draw with the chance of winning one of three £50 prizes.
If you need any help completing the survey you can contact M·E·L Research on freephone 0800 0730 348 or call 0121 604 4664.
If you have any general queries about the survey please contact Rosalyn Smith at Head Office on 01454 411172 or email firstname.lastname@example.orgRead Tell us what you think…