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News Archive

Elim news archive

 

Welcome to the Elim News Archive. This page displays all past news articles in chronological order that have appeared on the Elim Housing Association home page. 

You can navigate to older articles by either scrolling down this page or by making use of the archive function on the right hand side. 

 

 

Elim news archive — articles for December 2012

Autumn Homelife

The autumn issue of Homelife has been mailed out to all our of general needs residents and is now avaliable online on our Newsletters and publications page.

Included in the centre of this issue is the annual Residents Report which gives you information about our performance between April 2011 and March 2012.

This issue also has lots of useful information including how the changes to welfare benefits might affect you and opportunites for you to get involved in what we do.

If you have any feedback on either document please Contact us.

 

 

 

Read Autumn Homelife…

Improving your support service

December 2012

In September and October 2012 we asked all residents in our support service projects to complete a questionnaire to enable us to gather their views on the services we provide.

We are pleased to report that 89% of residents completed and returned a questionnaire for us to evaluate.  We were also pleased that the results showed that the satisfaction rate for many of the questions asked was 80% or over.  For those areas where satisfaction was less than 80% we have created an action plan to help us improve in these areas.

All residents of our support service projects will receive a copy of this report and it is now also available online on our Newsletters and publications page.

If you have any queries about the report or the action plan please Contact us

 

 

 

Read Improving your support service…

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