From now until March 2015 Elim will be reviewing its gardening and cleaning services. This only applies to properties that have indoor and/or outdoor communal areas such as hallways, stairwells, gardens and patio areas.
We will be:
- Finding out whether tenants are satisfied with their current gardeners and cleaners
- Making sure all our contractors are working to the same standard
- Finding the best way to regularly check that the services are being carried out to the quality we expect
- Getting the best value for money
We are asking tenants who have indoor and/or outdoor communal areas to complete our Gardening and Cleaning Services Surveys. The links to these surveys can be found at the bottom of this article. These surveys are designed to find out how satisfied you are with these services; what you want from your gardeners and cleaners, and what you think we can do to improve these services in the future.
If you live in a property with a communal area, your communal gardening and cleaning services are generally paid for as part of your service charge. Therefore it is very important we get your feedback by filling out these surveys. The decisions we make about your gardening and cleaning services will be based on the results of these surveys.
Please follow this link to the Cleaning Services Survey
Please follow this link to the Gardening Services Survey
We ask that tenants complete the surveys before Friday 7th November 2014 to be included in the results.
We look forward to your feedback!
Read Have your say on gardening and cleaning services…