The Elim out of hours phone number for emergency repairs is changing. From Wednesday 19th February the new number will be:
0300 123 3001
The new number is on our web site, and will be given on our out of hours voice message on the Head Office phone number. This will be the only out of hours number in use from this date.
During office hours you should continue to report emergency repairs by calling 01454 411172 and choosing option 2.
There are several ways you can report non emergency repairs:
Phone 01454 411172 option 2 (during normal office hours
Text 07816 217387 (Do not phone this number. Your call will not be answered and we will not respond to voicemail messages left)
Fax 01454 419340
Write Units 3 & 4 Pinkers Court, Briarlands Office Park, Gloucester Road, Rudgeway. BS35 3QH
Please remember that the Out of Hours service is for Emergency Repairs only, such as burst pipe or complete heating failure in winter weather. For all other repairs please report to us using one of the methods listed above. If you call out emergency repairs for something that is not an emergency and could have been reported another way, you may be charged for the cost of the call out. You can find more information about what an emergency repair is from your resident handbook, on our website or from Elim staff.
If you have any questions about this please call our Head Office.
Read New out of hours emergency repairs number …