We have been looking at the way Elim is organised so we can ensure our residents receive the best service that we can offer.
This review has looked at lots of things including opening hours. As a result, from 1st July 2013 our Head Office will be open slightly longer from 9.00am to 5.15pm.
It was also suggested that residents may find it helpful if they could contact our Head Office by phone outside of usual working hours. To find out what residents would like us to do we have asked them to complete a short survey. You can find a copy of this by following the link at the end of this article.
The survey was sent out with the Spring edition of Homelife and can be returned in the prepaid envelope provided or by handing to a member of staff. Alternatively residents can email their comments to: firstname.lastname@example.org
Read Opening hours survey…