Thawing a condensate pipe...
Whilst the cold weather in the South West persists, we've had a lot of calls about frozen condensate pipes.
Freezing cold weather can cause your boiler condensate pipe to freeze, which may prevent your boiler from functioning.
You'll know if your condensate pipe is frozen if it makes unusual noises you wouldn't hear normally.
Watch British Gas engineer, Toby Jones, as he shows you how to thaw a frozen condensate waste pipe.