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Your Best Move

We’re dedicated to helping our residents achieve their Best Move, from an individual or families’ first move into an Elim property, through to the decisions they make relating to employment or financial security, and the accomplishment of their longer-term housing aims, particularly moving into different types of housing.

Our recent customer insight survey revealed that our residents’ biggest obstacles to the achievement of their housing aspirations were financial e.g. no money for a deposit. We aim to tackle this head-on by supplying genuinely affordable housing, sign-posting residents who have specific aspirations like home ownership or moving on from Support Services and providing existing residents with priority over properties of all tenures.

We believe that social housing should be a means to an end, rather than an end in itself, and strive to understand our residents’ housing and career aspirations.

We recognise that not all our residents are able to save for a deposit or afford rent or mortgage payments. This is why we endeavour to help residents develop their financial skills through referrals to external support, our Homelessness Prevention Officer, sign-posting and low-level support provided by our Housing Officers. We will also support residents into employment, help increase their work hours, get a promotion or progress through careers, improving or securing their eligibility for Your Best Move.

To find out more about Your Best Move, talk to our Customer Service Team on 01454 411172.

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