There are so many scams around these days, it’s worth knowing what to look out for and what can make you more vulnerable to scams that might target you.
Spotting a scam
A common way a scam starts is when you receive an email or text message you probably weren’t expecting. Often, the message will appear to be from some official organisation such as HMRC, DVLA or the TV Licensing authority.
If an unexpected email or text arrives, make some simple checks of your own:
It could be a scam if:
Don’t click
You may have received messages by email or by text message that invite you to click on a link. Don’t do it. If the link is not from someone you know, it may lead to a download of malware to your phone or computer that could be used to compromise your personal information. Or it could download a virus.
Keep it secret, keep it safe
Make sure that your passwords are kept secure and use passwords that are strong, very hard to guess and never use on more than one account.
Emails
Forward suspicious emails to report@phishing.gov.uk. The National Cyber Security Centre (NCSC) will investigate it.
Text messages
Forward suspicious text messages to 7726 – it’s free. This will report the message to your mobile phone provider.
If you think you’ve been a victim of an online scam or fraud
Contact Action Fraud if you think you’ve lost money or been hacked because of an online scam or fraud and you’re in England or Wales. You can:
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