As part of our blog series, we are talking to Elim colleagues about why working in social housing is so rewarding. In this blog, Property Compliance Officer Kelly, tells us about how her career in housing started and what she gets out of it, from flexible working to career progression."
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Elim Housing have been accredited Living Wage employers since 2021 and as part of our ongoing commitment to ensure people are at the heart of our business, we want our colleagues to feel supported and valued for the hard work they do."
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We want tenant’s views and insight to inform decision making at Elim and are seeking Elim tenants to become members of our committee structure."
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October is Black History Month and a great opportunity to reflect on the significant history, achievements and contributions of Black people, to the communities we serve and beyond."
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As part of Elim’s 60th Anniversary celebrations we are talking to residents past and present about their time with Elim. Ex Resident Scott tells us below about his time as a resident at Taylor House, Gloucester and the impact it has had."
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Elim Housing Association in partnership with NHS Gloucestershire and Gloucestershire County Council are pleased to report the commencement of adaptation works at its newest specialised supported housing scheme in Gloucestershire following exchange and completion of the property purchase."
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After a long period of development, we are now ready to invite customers to register on for our customer portal and try out the self-service options it provides."
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Elim is proud to work with SARI as part of our approach to supporting customers or colleagues who may encounter hate crime. SARI provides free and confidential support for anyone who is a victim of hate crime across Avon and Somerset, and also works to build greater understanding and respect for diversity and difference within our community."
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As ever, Starts at Home is a day of celebration, to shine a light on all the brilliant work housing associations do to provide crucial care and support to residents, help people to live independent and happy lives and to build thriving communities. It’s our day to shout about the brilliant colleagues who go above and beyond, the positive impact safe and secure housing has on residents’ lives, the lives of their families, and the communities who are thriving as a result."
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We are pleased to share that Elim have recently signed up to the Disability Confident Employer Scheme as part of the UK Governments nationwide initiative. The scheme aims to create a movement of change, encouraging employers to think differently about disability and take action to improve how we recruit, retain and develop disabled people."
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The Regulator of Social Housing is seeking views on their revised regulatory consumer standards. Registered providers such as Elim Housing, must meet the standards so that residents live in safe, quality homes, have choice and protection and can hold landlords to account. The consultation closes at 6pm on Tuesday 17 October 2023."
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As part of Elim’s 60th Anniversary celebrations we are talking to residents past and present about their time with Elim. Resident Matthew tells us below about his time at Taylor House, Gloucester and the impact it has had on him, from being given a chance to thrive to independent living."
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From humble beginnings in 1963, when a group of like-minded individuals came together, with a passion to address the undersupply of social housing, Elim have grown to an organisation that supports over 300 individuals across our supported housing schemes each year."
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Elim is proud to join this 51st annual Pride Month celebration and to add our voice to the many other Housing Associations and charitable organisations from our sector who are proactively offering support and vital services for LGBTQ+ people in housing need."
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Elim Housing is pleased to announce it has appointed Phil Bowley as new Head of Asset Management. Phil, who took up the position at the end of May, brings with him 21 years of experience in asset management within the social housing sector, ensuring we deliver the Group’s investment, asset management and maintenance strategies and programmes. Phil has previously held senior roles at GreenSquare and GreenSquareAccord bringing with him a wealth of industry experience."
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Our colleagues are what truly make Elim a great place to work. We have some amazing individuals who have a real passion for what they do. Recently, we got the chance to sit down with Kate, Supported Housing Officer for our Bristol Parents Alliance. Kate works with vulnerable parents on their path to independent living. Below we find out a little bit more about what makes her career to date:"
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Young people with learning disabilities and autism will soon be able to take their first steps towards living independently in their own homes thanks to new Bristol based scheme, ‘The Haven.’"
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Elim is able to offer a small number of placements to Social Work Students as part of their degree course each year. Students are placed at our supported housing Schemes. Our placements give student social workers first-hand experience of working with vulnerable people, bridging the gap between social care theory and practice. Our placements offer a challenging, varied and interesting introduction to housing support."
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We are currently in the process of migrating over to a new phone system. As a result of this all Elim Colleagues and Support Schemes will be issued a new contact number during the period of April. We apologise for any inconvenience this may cause in the interim."
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Meet Glester, Elim’s Purchase Ledger Officer. Read more about Glester’s role below and why he enjoys playing his part in ensuring that the services Elim provide serve as a platform for growth, facilitating all our customers to achieve their aspirations."
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From our small beginnings in 1963 when Elim Housing Association began with just a few founding members, a passion to tackle housing need and no properties. Fast forward to today and we now employ 64 colleagues and provide accommodation to over 300 individuals each year within our supported housing schemes."
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Elim are proud to support LGBTQ+ History Month 2023, celebrated every February across the UK. Founded in 2004 by ‘Schools Out’ project, it provides free resources for education settings, businesses, services and organisations to help them celebrate and usualise LGBTQ+ lives in their full diversity."
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Juliana and her 3 children had been privately renting for just under 7 years, when they decided it was time to try and buy their own home."
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Elim is pleased to report the commencement of adaptation works at its first specialist supported housing scheme in St Annes, Bristol. Once the works are complete, the reconfigured bungalow will provide bespoke accommodation which has been adapted to provide a home for an individual with complex care needs. We hope that works will be complete within three months, enabling us to welcome our first resident in March 2023."
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Working alongside Vodaphone’s Charities.Connected initiative, we are now able to provide Elim customers with short term help with their digital connection."
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A very merry Christmas to our customers, colleagues, partners and communities."
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From 1st December 2022 The Renting Homes (Wales) Act 2016 will be introduced. The aim of the act is to improve how we rent, manage and live in rented homes in Wales."
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Last week Elim welcomed Paula O'Rourke , Bristol Lord Mayor to our Rosemeadow View Gypsy and Traveller site in the City. Managed on behalf of Bristol City Council, the site offers 12 pitches for the community."
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Author Elaine Bowes has kindly given Elim Housing permission to share an extract from her book ‘The evolution of Black and minority ethnic housing associations’. In which she explores the roots of Black and Ethnic Minority Housing Associations in the UK and their lasting impact for communities."
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To celebrate Black History Month we asked Elim colleague Carlie some questions about her heritage and what working in social housing means to her as a mixed-race woman…"
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Energy costs have significantly increased in the last year and we know that higher gas and electricity bills are putting pressure on many households."
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1 October 2022, marks the first day of Black History Month, which has run throughout October in the UK since 1987. Black History Month celebrates the achievements and contributions of Black people - not just in the UK, but throughout the world, and to educate all on black history. It's an opportunity for people to learn more about the effects of racism and how to challenge negative stereotypes. It has grown to be one of the most prominent cultural celebrations of the year."
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Our phone lines are back up and running following a power cut at our head office yesterday (26th September). Thank you for your patience while we were working hard to get everything back up following some secondary issues caused by the power cut."
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The Department for Levelling Up, Housing and Communities has recently launched a consultation to invite views from social housing residents and landlords on a proposed rent cap. The outcome of this consultation will determine the level of the increase which will apply to social housing rents from April 2023."
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We join with communities from the UK and around the World in expressing our sorrow at the death of Her Majesty Queen Elizabeth ll. Elim will be observing the bank holiday on Monday 19th September."
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Find out what being a Supported Housing Officer with Elim is all about. From the skills required to what you can expect from the role."
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We’re delighted to announce we’ve completed a significant refinancing of Elim’s loan portfolio with a new £17m loan and revolving credit facility that funds our ambitious plans to deliver new homes and improve existing homes."
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We all have our treasured spaces – those pockets of green that help bring us together but also enable us to escape the daily grind and reconnect with nature. For many of our customers this may be a garden, shared garden, window box, vegetable patch or simply bringing nature inside using houseplants."
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Events over the last few years have led many of us to adopt a hybrid way of life and, as a result, we’re spending an average of 22 minutes more every day using the internet to work, shop and play than we were in 2021, according to the Ofcom Online Nations report."
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The thought of filling your children’s time during the summer holidays can be a daunting one. But Elim have you covered with some fantastic FREE or cheap family activities to do this summer. Whether you want to get out in nature or get creative the below guide is here to help. We have also put together a handy list of places offering free children’s meals to help your money go a little further this summer;"
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As part of Net Zero week, we are pleased to share the plans we have to reduce the environmental impact of our business and the properties we own. We recognise that Elim can only play a tiny role in addressing climate change, but it is important that we make our own contribution towards carbon neutrality, and that we support our customers to do so also."
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We are excited to announce the launch of our new logo as part of the ongoing growth of Elim Housing Association. Our organisation has grown and evolved over the last 50 years, and we felt it was time for a change. We have refreshed our logo to reflect who we are today. In last year’s stakeholder survey several respondents raised the issue of our logo being outdated and lacking clarity around our purpose."
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Every June since 2008, people from across the UK have celebrated Gypsy, Roma and Traveller History Month. Through celebration, education and raising awareness, Gypsy, Roma and Traveller History Month helps to tackle prejudice, challenge myths and to amplify the voices of Gypsies, Roma and Travellers in wider society."
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With Pride month celebrations underway, we have been reflecting on our impact in the LGBTQ community as a housing and support provider to ensure our communities are adequately supported."
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Menopause is a key workplace issue. It is an equality issue as well as a health and safety issue and will impact all women at some point in their lives."
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We would like to inform you that from Monday (16/05/22) our office contact hours will be changing to 9am – 5pm Monday - Thursday and 9am - 4:30pm on Fridays."
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Mental health problems at work are common. At least one in six workers is experiencing common mental health problems, including anxiety and depression. It's still not a subject widely spoken about in most workplaces but Elim are challenging this to help spread awareness. Many people feel scared and confused about confronting the issue at work, but there are small, simple steps we can take to look after each other and make our workplace mentally healthier."
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We know that the current cost of living crisis is placing a huge amount of pressure on households across the UK. Alongside the annual rent increase, food, energy, and other basic costs of living are all rising steeply at the moment, and we understand that times are not easy right now."
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The impact of domestic abuse on mental health is severe and long-lasting. It is estimated that 1-6 men will be a victim of domestic abuse in their lifetime, and even more distressingly, over the pandemic period, charity ManKind saw an increase of calls to its helpline by one quarter and visits to its website by 75%."
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Climate change is currently the greatest threat to humanity and many other species on the planet. Elim’s role in all of this is small however it is important that we make our own contribution towards carbon neutrality."
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The ongoing conflict in Ukraine is having a devastating impact on millions of people, and our thoughts are with all who are suffering. We know that many of Elim’s colleagues and customers are looking for ways to offer help."
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We launched our new Customer Scrutiny Group in November 2021. Although it is still early days, our aim is to bring together a number of different customers who receive a service from Elim Housing."
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Industry experts today met at the Effective Complaint Handling in Housing Digital Conference. Chaired by Elim’s own Paul Smith attendees covered topics such as best practice for communicating with residents, positive complaints culture and using data to identify and tackle root causes of complaints through a series of practical case studies and discussions."
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Elim recognises and celebrates the hard work of all the single parents out there. Some days you may feel like your fighting a losing battle, but this feeling is okay. There is help out there and together we can support and encourage. After all, it takes a village.....hear from some of our Priory Court residents on the joys and struggles of becoming a single parent."
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Elim, Together at Matson and Gloucester Communities have been delivering an exciting new group for female Residents aimed at #empoweringwomen and unlocking their potential. The group titled ‘She’s Ready’ Is a free resource that provides Residents with training support and motivation to achieve goals set out in the peer led group."
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We are in the process of purchasing 14 affordable houses being developed by Taylor Wimpey at Lyde Green in South Gloucestershire. They are a mixture of 2 and 3 bedroomed homes, available for rent and shared ownership"
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An Elim Housing tenant in Bristol has signed up to a project to improve the security of her ground floor flat. The Safer Streets scheme is free and is being rolled out in and around the St Pauls neighbourhood. An engineer will visit to advise and install any additional security measures, such as new locks in the home and suggestions on how to keep vehicles and bikes safe."
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You might be wondering what climate change has to do with you and us! We like, other UK organisations, have been told to reduce our carbon footprint. We want to make sure any solutions work for customers and don’t make life more complicated or expensive for you."
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From the 15th of November A1 Maintenance will be taking over as the responsive repair contractor for our properties in the South Gloucestershire, Bristol, Wales, and Devon areas."
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This October we’ve recognised Black History Month; an important chance to acknowledge the contributions of black people throughout history and today. Black History Month has been recognised in the UK for over 30 years, though it has existed in the USA for almost 100 years."
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Elim has elected its first female chair of the board since it was established in 1963. Sally Mason joined in 2020 and has taken over from Andy Lunt, who spent 5 years on the board. Sally brings over 25 years' experience in HR and Organisational Development in both private and not-for-profit sectors, ranging from hospitality to social housing."
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In a candid conversation about the housing industry, Elim's Paul Smith speaks to Gavin Smart, Chief Executive of the Chartered Institute of Housing. The discussion forms part of Cratus' new series of exclusive conversations with some of the housing world’s most prominent and respected figures."
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1st October 2021 marks one year since our CEO, Paul Smith, joined Elim! Though it's been a difficult year for everyone in the wake of the COVID-19 pandemic, Elim has continued to grow and develop since Paul took the reins."
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For our latest staff spotlight, we caught up with Team Leader Leoda to talk about what she loves most about her role as Team Leader across seven of Elim's supported housing schemes."
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Elim is launching a new initiative to support residents and their ambitions. The Elim CARES fund is inspired by our organisation's values, and feedback from staff on how to help residents achieve their ambitions."
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Whilst the summer holidays are great because they allow you to spend quality time with your kids, one thing that most parents dread is having to come up with ideas on what you can all do together...and then find ways to afford it! Entertaining your kids can be costly, which means that by the end of the summer holidays, you are left out of pocket (not to mention exhausted). To help you find some inspiration and make sure you have the best summer ever, we have put together some cheap (or even better, free) ways to entertain the kids this summer holiday."
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Residents: would you like to influence our services and have your say? We are recruiting for Elim’s new Customer Oversight Group, which will give you the chance to scrutinise our performance and make recommendations on how we can improve Elim’s services. Full training will be provided and you will get the chance to meet new people, gain volunteering experience and develop new work-related skills."
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In partnership with the People’s Republic of Stokes Croft, Elim has commissioned a brand-new street art mural in Stokes Croft. The mural spans Ron Jones House, a property for men who are either experiencing or are at risk of homelessness. The design was brought to life by Bristol-based artists Harriet (Hazard), Samantha (Zam Zam) and Benoit (Object), whose work can be seen across the city including at Bedminster’s Upfest. They used a combination of spray painting and brush designs, making their mark with three distinct styles across the walls."
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We're excited to announce that our CEO, Paul Smith, has been shortlisted for a Lifetime Achievement Award in the 2021 Housing Heroes Awards."
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In partnership with South Gloucestershire Council, we are pleased to announce that we will be providing 12 new homes to help prevent rough sleeping. This is following a successful funding bid with the Government’s Next Steps Accommodation Programme, a nationwide scheme aimed at reducing rough sleeping by supporting residents into more permanent accommodation."
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Yesterday, the Elim Group Board discussed the recent statement on Housing Associations Evictions published by the National Housing Federation. We are pleased to confirm our commitment to the three key principles outlined in this statement."
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There are plenty of things that you can do to try and help improve your own mental health. Some may be obvious, whilst others might not be. One of the best things that you can do is to get back to nature. But what do we mean by this, and what benefit does spending time in nature actually have?"
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For our latest staff spotlight, we caught up with Supported Housing Officer Tom to talk about what he loves most about his role at Priory Court."
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Paul Smith, Elim CEO, has offered his insight in two new blogs, covering community-led housing and the value of housing academics to the sector."
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Elim has a vision to meet housing need and deliver homes that change people’s lives. As a smaller housing association, offering a fairly wide range of services, we work towards the achievement of this vision every day through the provision of homes and services for individuals and families from a vast range of backgrounds and life experiences. Among the different customer groups we work with, the homes and services we provide for the Gypsy and Traveller communities clearly demonstrate the life changing impact of a good quality, affordable home."
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We are proud to present to you Elim’s ‘Women in Social Housing’ virtual discussion, a conversation between 11 of Elim’s remarkable women employees and Board Members. We brought these women together to reflect on their own experiences of working in social housing and the opportunities available in the sector, and the open and frank conversation was a joy to be part of."
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End-to-end project management solution will build affordable housing and revitalise community spaces A new local partnership will offer a complete project management solution for property-owning faith groups in the region seeking to develop their sites for impact and purpose. Partners Elim Housing Association and Bristol & Bath Regional Capital (BBRC) will together work with faith leaders to determine the best use of their site, project-manage development and identify suitable managers for the homes."
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As Compliance Manager for Elim, the role is largely focused on Health & Safety compliance. Ensuring that all our properties are legally compliant, and all relevant checks are completed in a timely manner. When I first started working for Elim, my role was as a Maintenance Officer which meant that I was first point of contact for all residents with any repair enquiries. This included speaking to customers, relaying accurate information to our contractors and raising the purchase orders for them to complete these works."
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When our residents achieve their long term goals, it is truly a moment of joy. All their hard work has paid off and they are able to move forward that bit further in their journey. Elim first met Brenton when he was experiencing difficulties with finding secure accommodation and employment. We were able to assist him around employment by supporting his application to the Salvation Army Employment Plus Course. A locally run course designed to give participants the skills and tools they need to search for, obtain and stay in work."
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Elim are in the process of updating the internal colour schemes in some of our projects, with the works taking place over 2021/22. Put together by Dulux Colour Designers, the 13 options offer an array of palettes to brighten up the communal and some external areas."
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I have worked a variety of mundane jobs prior to working with Elim, but they were never a career. I am passionate about what I do and what we are trying to achieve here. There is something satisfying in helping others, to give someone a chance they may not have had in the past. I love the challenge and the variety of my role within Elim over the last 10 years and could not see myself working in another sector. When we get positive move ons and feedback, it makes it even more worthwhile."
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Elim were really pleased to hear last week that our application to secure a PlaceShapers membership has been successful. The membership will allow Elim to join and unlock a strong network of over 100 community based social landlords."
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We are delighted to have successfully been accepted as Homes for Cathy member. To build upon our current Homeless support services and to continue to meet the needs of homeless people. Homes for Cathy arranges a number of local and national events to raise awareness of the needs of the homeless and to work on strategies to end homelessness. The group works alongside the National Housing Federation, Shelter, Crisis and other groups campaigning for homeless people."
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We are pleased to announce that Elim have successfully secured funding from the Next Steps Accommodation Programme. The funding will enable us to provide 9 single occupants with a home, with residents able to reside there as long as required dependent on their support needs."
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Supporting Bristol Housing Festival’s ‘Homes at the Heart’ campaign last week, Elim CEO Paul Smith joined other industry experts to discuss the role of Social Housing during COVID-19 and the need for innovation in the sector during the virtual event."
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Covering everything from starting his career, tackling Housing and Homelessness in Bristol and starting his next chapter with Elim. Paul talks to Bristol Housing Festival about whats on the horizon for the city of Bristol."
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During the last 3 months we have been working on updating our policies and procedures for the management of Anti-social Behaviour. We know how difficult life can be if you are living with anti-social neighbours or experiencing problems in and around where you live. As part of our commitment to keeping you safe and secure in your home, we have drafted an Elim standard for the management of ASB that sets out what you can expect from us when you report nuisance. As a draft document we are keen for feedback and would welcome your comments on what we are proposing."
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Elim is unusual as a Social Housing provider in that we manage 12 Gypsy and Traveller sites that consist of around 180 individual pitches between Tewkesbury in Gloucestershire and South Devon. In early July this year Elim were approached by two local authorities in the South West looking for support with setting up temporary Gypsy and Traveller sites to help those who found themselves needing to move off the road following Covid-19 travel restrictions. The two sites were agreed in conjunction with the Police and Council to ensure Elim could offer the right amount of support across the sites."
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We recently ran a customer competition where we asked Elim residents to tell us how your Elim Home has contributed to your life, or to make any suggestions for improvements to our service. Whether this included obtaining financial support, securing a long-term rental, purchasing your own home, help finding employment, training or education, we wanted to hear from you."
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Elim Housing Group has today announced that the CEO, Alistair Allender, will be retiring. Paul Smith has been appointed to the position of Group Chief Executive with effect from 1 October 2020, with Alistair supporting the transition process."
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Elim are committed to ensuring that the housing and support we provide serve as a platform for growth, so that our residents can achieve their aspirations. We are proud to deliver support services which focus on addressing homelessness through education and employment, enabling people to stabilise and progress from times of crisis."
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The site is progressing well since build began in June 2019, with build completion still anticipated for early Summer 2020. Building work on the unoccupied site has been able to continue during Covid-19, with only a skeleton crew working, to ensure safe practice in line with current Government guidelines."
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During the nationwide Coronavirus epidemic, its easy for us to feel overwhelmed or in need for some extra support. We have created a list of useful contacts, that you may wish to reach out to during this time."
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You will probably have heard about Covid-19. It is a new form of coronavirus that is making its way around the UK and the world. The Government are anticipating that large numbers of people across the country will get the coronavirus. Most people will only experience mild to moderate symptoms but for some people the symptoms may be more severe. People particularly at risk are the elderly and people with certain underlying health conditions. Whether we catch coronavirus or not, it is likely that it will affect all of our lives over the coming weeks and months. Elim are doing as much planning as possible to try and ensure the impact on our services is minimised as far as possible. Below are some answers to questions that we think our residents might be asking."
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We believe that social housing should be a means to an end, rather than an end in itself, and we strive to understand our residents’ housing and career aspirations. Whether your aim is to achieve financial or employment security, find a secure rental or become a home owner, Elim can help you achieve Your Best Move."
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Following the success of our pilot Hospital Discharge Service, Time to Heal, We are pleased to announce that we have now received confirmation that two variations to the substantive contract have been approved......"
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On the 4th June, 15 Bristol Housing Associations and Bristol City Council came together under the Bristol Housing Partnership (BHP) to celebrate the Homes for Heroes 100 event and to launch the 2019 Charter."
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Start on site for Elim’s development at Novers Hill to begin June 2019 with anticipated completion early Summer 2020."
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Elim Housing are happy to announce that as of the 29th March 2019 we are now the proud owners of Priory Court."
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Have you thought about a career in social housing? There are many different and varied roles as Aileen Evans, Group Chief Executive of the Grand Union Housing Group and Past President of the Chartered Institute of Housing, explains."
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